Our website address is: https://www.simplyfactors.com/.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
CONTACT FORMS DATA
Our contact form is used for our legitimate business interests, such as booking enquiries and general correspondence. Contact submitted through this form is delivered to our email address via a 3rd party SMTP service (Sendgrid or Gmail Oauth2.0) to ensure email delivery.
Our fault reporting section uses Cognito Forms to log our users faults.
To continually improve user experience on our website & monitor traffic volume, we use Google Analytics, a service which records website traffic. Google Analytics does not identify individual users. To opt out of google analytics, go here: https://support.google.com/analytics/answer/181881?hl=en
1ST PARTY COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
3RD PARTY COOKIES
Google analytics creates the following cookies in order to function correctly (see ‘analytic data’ in the section above for more info):
_ga – 2 years expiration
_gid – 24 hours expiration
_gat – 1 minute expiration
AMP_TOKEN – 30 seconds to 1 year expiration
_gac_<property-id> – 90 days expiration
catAccCookies – 1 month expiration
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
WHO WE SHARE YOUR DATA WITH
Your will only be shared with approved members of our team, web administrators (where necessary) & any relevant 3rd party service providers detailed in the ‘WHAT DATA WE COLLECT AND WHY WE COLLECT IT’ section above.
HOW LONG WE RETAIN YOUR DATA
If you create a user account, leave a comment, or upload media to our website, this data will be held indefinitely. Website administrators can also see and edit that information.
Contact form data is held indefinitely.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any other personal data we hold about you by contacting us directly. This does not include any data we are obliged to keep for administrative, legal, or security purposes, such as fault report information.
Visitor comments may be checked through an automated spam detection service.